Network Monitoring

cisco wireless controller network devices monitoring

What is a Cisco Wireless Controller?

The Cisco Wireless Controller is a crucial component of Cisco Systems' wireless networking products. It serves as the central point for managing and controlling Wireless Local Area Networks (WLANs) and associated Access Points (APs). The controller streamlines the configuration, deployment, and management of wireless networks, ensuring high performance, secure, and reliable wireless connectivity across diverse business environments. Capabilities include features such as seamless roaming, intelligent Radio Frequency (RF) management, and security features to further enhance their value in enterprise WiFI networks.

How to monitor a Cisco Wireless Controller?

ServicePilot makes it very easy to monitor Cisco Wireless Controller equipment. Simply configure the SNMP interface of the Cisco Wireless Controller device. Then use the ServicePilot web interface to add a resource from the ServicePilot network-cisco-wireless-controller package.

The statistics gathered in this way include:

  • System statistics (CPU and memory usage)
  • Network Interface statistics
  • Access point statistics
  • SSID's statistics

How to install a cisco-wireless-controller resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-wireless-controller resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-wireless-controller package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO WIRELESS CONTROLLER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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