How to monitor EFFICIENT IP network devices

What is Efficient IP SOLIDserver DDI monitoring?

Efficient IP SOLIDserver DDI suite is designed to deliver highly scalable, secure and robust virtual and hardware appliances for critical DNS-DHCP-IPAM services.

SOLIDserver DDI monitoring

This package is designed to monitor a SOLIDserver DDI appliance using SNMP.

This package automatically configures the ServicePilot Agent to collect statistics from the SOLIDserver DDI appliance on which the SNMP service has been installed and configured. The statistics gathered in this way include:

• System: CPU and Memory utilization
• Storage: Logical Disk utilization (Optional)
• Network: Interface status and utilization (Optional)
• Service: Status and utilization (Optional)

Requirements

• Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

  • UDP/161 (SNMP): Between ServicePilot Agent and SOLIDserver DDI appliance
  • ICMP/Echo Request (Ping): Between ServicePilot Agent and SOLIDserver DDI appliance
  • UDP/162 (SNMP Trap): (Optional) Between your SOLIDserver DDI appliance and ServicePilot Agent

• Third Party Configuration

  • SOLIDserver DDI appliance installed and configured to accept queries from the ServicePilot Agent

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

1. General tab:

   1. IP address/FQDN: specify the IP address, host name or FQDN for the server, as resolvable by the machine on which ServicePilot Agent is running
   2. ICMP Ping: Include ICMP Ping reachability and latency
   3. Interfaces: obtain network interface status and utilization details
   4. Interface Filter: include only network interfaces with network connection names matching this pattern. If the first character of this field is a ! then exclude interfaces instead. The field is a | separated list of interface network connection names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.
   5. Filesystems: obtain filesystem utilization details
   6. Mountpoint Filter: Include only filesystems mounted with names matching this pattern. If the first character of this field is a ! then exclude filesystems instead. The field is a | separated list of mountpoint names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.

   **Note:** Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)

2. Monitored Services tab:

   1. Apache: Include Apache service counters
   2. IPM Server: Include IPM Server service counters
   3. Database: Include Database service counters
   4. DHCP: Include DHCP service counters
   5. DHCP MS: Include DHCP MS service counters
   6. DNS: Include DNS service counters
   7. NTP: Include NTP service counters
   8. TFTP: Include TFTP service counters

3. Processes tab:

   1. Specified Processes: Monitor individual process CPU and memory usage
   2. Processes: Processes to monitor. One process definition per line and each line with the following format: processname, alias, parameters, run path

4. In the Policies tab, specify the policy or policies to apply to the resource

Notes

MIBs Used

• SNMPv2-MIB - 1.3.6.1.2.1.1
• IF-MIB - 1.3.6.1.2.1.2
• RFC1213-MIB - 1.3.6.1.2.1.4
• HOST-RESOURCES-MIB - 1.3.6.1.2.1.25
• ifMIB - 1.3.6.1.2.1.31
• UCD-SNMP-MIB - 1.3.6.1.4.1.2021
• NET-SNMP-EXTEND-MIB - 1.3.6.1.4.1.8072
• EIP-MON-MIB - 1.3.6.1.4.1.2440

How to install a efficient-ip resource?

1. Use your ServicePilot OnPremise installation or a SaaS account.
2. Add a new efficient-ip resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the efficient-ip package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology EFFICIENT IP with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.