Network Monitoring

ping network devices monitoring

What is a Ping?

In the realm of computer networking, Ping refers to a diagnostic command used to verify the reachability of a networked device via an Internet Protocol (IP) network. This fundamental tool is integral to network troubleshooting, testing, and management. A primary function of the Ping command is to measure the duration, referred to as round-trip time, it takes for a data packet to travel from the source device to the target device and back. Essentially, it sends an Internet Control Message Protocol (ICMP) Request to the target device and waits for a Reply response. It can help network administrators identify if a device is reachable and how long it takes for information to travel across the network.

How to monitor using Ping?

ServicePilot makes it very easy to monitor a device responding to Ping requests, requiring no configuration on the target device. Use the ServicePilot web interface to add a resource from the ServicePilot network-ping package.

The monitoring statistics gathered in this way include amongst others:

  • Reponse time

How to install a ping resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new ping resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the ping package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology PING with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
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Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
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  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring