How to monitor CISCO CARDS network devices


Monitor CISCO CARDS


What are Cisco Cards?

This package aims at monitoring Cisco cards modules installed on a Cisco Catalyst System using SNMP.

Cisco Cards Monitoring

This package automatically configures the ServicePilot Agent to collect statistics from the Cisco cards modules in term of state and self test result code on which SNMP Service has been configured.

The monitoring statistics gathered in this way include:

  • Cisco Card Table Interpreted State
  • Cisco Card Table Test Result Code
  • Cisco Card Table Number of Ports

Requirements

  • SNMP Service must be configured (Security: read-only SNMP community and allowed host must be set) and started on the targeted machine.

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

    • UDP/161 (SNMP): Between ServicePilot Agent and Cisco Catalyst System
    • UDP/162 (SNMP Trap): (Optional) Between Cisco Catalyst System and ServicePilot Agent

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

  1. General tab:

    1. IP address/FQDN: Specify the IP address of the Cisco Catalyst System, as resolvable by the machine on which ServicePilot Agent is running
  2. In the Policies tab, specify the policy or policies to apply to the resource

Notes

MIBs Used:

  • CISCO-STACK-MIB
  • ENTITY-MIB

How to install a cisco-cards resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-cards resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-cards package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO CARDS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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