How to monitor CISCO CBQOS network devices


What is Cisco CBQoS ?

Cisco Class Based Quality of Service, often called Cisco CBQoS, was created by Cisco Systems to divide traffic into classes and offer different throughput and packet loss levels and thresholds when congestion occurs.

Cisco CBQoS monitoring

This package is designed to monitor Cisco Class Base QoS efficiency on a Cisco router using SNMP.

This package automatically configures the ServicePilot Manager to collect statistics from the Cisco Router on which SNMP Service has been configured.

The statistics gathered are ClassMap, Policy Statistics and Queuing statistics which are detailed per Class of service for each interface.


  • SNMP Service must be configured (Security: read-only SNMP community and allowed host must be set) and started on the targeted machine.

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

    • UDP/161 (SNMP): Between ServicePilot Agent and Cisco Router
    • UDP/162 (SNMP Trap): (Optional) Between Cisco Router and ServicePilot Agent


Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

  1. General tab:

    1. IP address/FQDN: Specify the IP address for the Cisco Router, as resolvable by the machine on which ServicePilot Agent is running
  2. Filters tab:

    1. {Optional} Excluded Interfaces separated with '|': Specify name(s) of interface(s) NOT to be monitored
    2. {Optional} Excluded Class Maps separated with '|': Specify name(s) of Class Map NOT to be monitored

    **Note:** Each element of the excluded Interface/Class Maps lists is a regular expression as defined by Like Operator (Visual Basic)

  3. In the Policies tab, specify the policy or policies to apply to the resource


MIBs Used:

  • RFC1213-MIB2

How to install a cisco-cbqos resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-cbqos resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-cbqos package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO CBQOS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.

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