Network Monitoring

ruckus wireless controller network devices monitoring

What is a Ruckus Wireless Controller?

The Ruckus Wireless Controller is a series of product designed to oversee the operation of Ruckus WiFi Access Points. Manufactured by Ruckus Networks, these controllers serve as a centralized command center for managing, configuring, and monitoring the wireless network within an organization. Ruckus Wireless Controllers are crucial for ensuring seamless connectivity and performance across the wireless network. They enable effective handling of multiple Access Points, ensuring uniform settings, swift deployment, and efficient network management.

How to monitor a Ruckus Wireless Controller?

ServicePilot makes it very easy to monitor a Ruckus Wireless Controller. Simply configure the SNMP interface of the Ruckus Wireless Controller. Then use the ServicePilot web interface to add a resource from the ServicePilot network-ruckus-wireless-controller package.

Statistics are collected from one or more clustered network controllers about the state of the network controllers and access points.

The statistics gathered in this way include:

  • Network Controller state
  • Network Controller interfaces
  • Access Point state
  • Access Point traffic
  • Number of stations connected

How to install a ruckus-wireless-controller resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new ruckus-wireless-controller resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the ruckus-wireless-controller package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology RUCKUS WIRELESS CONTROLLER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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