How to monitor SYNOLOGY storage


Monitor SYNOLOGY


What is Synology Storage System?

Synology specializes in Network-attached storage (NAS) appliances. Synology’s line of NAS is known as the DiskStation for desktop models, FlashStation for all-flash models, and RackStation for rack-mount models.

Synology Storage monitoring

This package is designed to monitor a Synology NAS using SNMP.

This package automatically configures the ServicePilot Agent to collect statistics from the Synology NAS on which SNMP service has been installed and configured.

The monitoring statistics gathered in this way include several metrics for:

  • Synology NAS System
    • CPU utilization
    • Memory utilization
    • Power Status
    • Temperature...
  • Synology NAS File System
    • Space Usage
  • Synology NAS RAID Disk
    • Disk Status
    • Raid Status

Requirements

  • SNMP service must be installed, configured and started on the targeted Synology NAS (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

  • UDP/161 (SNMP): Between ServicePilot Agent and Synology NAS

  • ICMP/Echo Request (Ping): Between ServicePilot Agent and Synology NAS

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

  1. General tab:

  2. IP address/FQDN: Specify the IP address, host name or FQDN for the Synology NAS, as resolvable by the machine on which ServicePilot Agent is running

  3. ICMP Ping: Include ICMP Ping reachability and latency

  4. Interfaces: obtain network interface status and utilization details

  5. Interface Filter: include only network interfaces with network connection names matching this pattern. If the first character of this field is a ! then exclude interfaces instead. The field is a | separated list of interface network connection names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.

  6. Filesystems: obtain filesystem utilization details

  7. Mountpoint Filter: Include only filesystems mounted with names matching this pattern. If the first character of this field is a ! then exclude filesystems instead. The field is a | separated list of mountpoint names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.

  8. Physical Disks: tick to get status for all physical disks

  9. RAID: tick to get status for all RAID

  10. In the Policies tab, specify the policy or policies to apply to the resource

Notes

MIB Used:

  • SNMPv2-MIB - 1.3.6.1.2.1.1
  • IF-MIB - 1.3.6.1.2.1.2
  • RFC1213-MIB - 1.3.6.1.2.1.4
  • HOST-RESOURCES-MIB - 1.3.6.1.2.1.25
  • ifMIB - 1.3.6.1.2.1.31
  • UCD-SNMP-MIB - 1.3.6.1.4.1.2021
  • SYNOLOGY-SYSTEM-MIB - 1.3.6.1.4.1.6574.1
  • SYNOLOGY-DISK-MIB - 1.3.6.1.4.1.6574.2
  • SYNOLOGY-RAID-MIB - 1.3.6.1.4.1.6574.3

How to install a synology resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new synology resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the synology package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology SYNOLOGY with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.

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