How to monitor BARRACUDA SPAM FIREWALL security


What is Barracuda Email Security Gateway?

This package is designed to monitor a Barracuda Email Security Gateway appliance. Statistics are collected for a single Barracuda spam firewall, showing an overview of the viruses and spam emails blocked, together with system information.

Statistics are also collected for the different interfaces present on the device Barracuda Spam Firewall. Interfaces are automatically discovered and added to the monitoring environment.

Barracuda Email Security Gateway monitoring

This package automatically configures the ServicePilot Agent to collect statistics from the Barracuda Email Security Gateway based on SNMP collection. The different statistics gathered this way include:

  • System
  • Queues
  • Inbound and Outbound statistics for viruses blocked, spam emails blocked, quarantined and so on
  • Network Interfaces (will be automatically discovered)


  • SNMP service must be installed, configured and started on the targeted Barracuda Email Security Gateway (Security: read-only SNMP community and allowed host must be set).

  • Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

    • UDP/161 (SNMP): Between ServicePilot Agent and Barracuda Email Security Gateway
    • ICMP/Echo Request (Ping): Between ServicePilot Agent and Barracuda Email Security Gateway
    • UDP/162 (SNMP Trap): (Optional) Between Barracuda Email Security Gateway and ServicePilot Agent


Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

  1. General tab:
  2. IP address/FQDN: Specify the IP address, host name or FQDN for the Barracuda Email Security Gateway, as resolvable by the machine on which ServicePilot Agent is running
  3. ICMP: Include ICMP Ping reachability and latency
  4. Interfaces: Enable automatic interface discovery
  5. Interface Filter: include only network interfaces with network connection names matching this pattern. If the first character of this field is a ! then exclude interfaces instead. The field is a | separated list of interface network connection names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.
  6. Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct interface speeds (for example, asymmetric interfaces), a | separated list of speed overrides can be specified. Each element of the list consists of an SNMP interface table index or name or alias, an incoming speed and an outgoing speed, comma separated.
  7. Custom interface names separated with '|': To override the name of an interface specify a | separated list of interface index or interface name and new name, comma separated.
  8. Discover only connected interfaces: When looking for new interfaces, ignore all interfaces that are currently disconnected

Note: Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)

  1. In the Policies tab, specify the policy or policies to apply to the resource


MIBs Used:

  • Barracuda-SPAM-MIB


Object TypeLicense object ConsumedCondition
System Information1
Firewall Queues1
Inbound Statistics1
Outbound Statistics1
Ping1If ICMP Ping enabled
Network Interfaces1 per interface monitoredIf Monitor Server Resources and Interfaces enabled

How to install a barracuda-spam-firewall resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new barracuda-spam-firewall resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the barracuda-spam-firewall package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology BARRACUDA SPAM FIREWALL with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.

Free installation in a few clicks