How to monitor HP WIRELESS CONTROLLER network devices

What is HP Wireless Controller monitoring?

HP Wireless Controller are the WiFi controllers commercialized by Hewlett Packard Enterprise.

HP Wireless Controller package description

This package is designed to monitor a HP Wireless Controller using SNMP.

This package automatically configures the ServicePilot Agent to collect statistics from the *HP Wireless Controller on which SNMP Service has been configured.

The statistics gathered in this way include:

• Availability and System health
• Access Points activity
• Radio Channel activity

Requirements

• SNMP service must be configured and started on the targeted HP Wireless Controller (Security: read-only SNMP community and allowed host must be set).

• Network Flows - It is necessary to ensure network connectivity between ServicePilot and the monitored device.

  • UDP/161 (SNMP): Between ServicePilot Agent and HP Wireless Controller
  • ICMP/Echo Request (Ping): Between ServicePilot Agent and HP Wireless Controller
  • UDP/162 (SNMP Trap): (Optional) Between HP Wireless Controller and ServicePilot Agent

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place.

Follow the documentation to add a resource to ServicePilot.

Key field notes

1. General tab:
   1. IP address/FQDN: Specify the IP address of the HP Wireless Controller, as resolvable by the machine on which ServicePilot Agent is running
2. Interfaces: Enable automatic interface discovery
3. Interface Filter: include only network interfaces with network connection names matching this pattern. If the first character of this field is a ! then exclude interfaces instead. The field is a | separated list of interface network connection names with * wildcard characters allowed. If the pattern starts and ends with / then this field is a regular expression instead.
4. Custom interface speeds (bps) separated with '|': For network interfaces that do not report correct interface speeds (for example, asymmetric interfaces), a | separated list of speed overrides can be specified. Each element of the list consists of an SNMP interface table index or name or alias, an incoming speed and an outgoing speed, comma separated.
5. Custom interface names separated with '|': To override the name of an interface specify a | separated list of interface index or interface name and new name, comma separated.
6. Discover only connected interfaces: When looking for new interfaces, ignore all interfaces that are currently disconnected

Note: Each element name in the list is a regular expression as defined by Like Operator (Visual Basic)

1. In the Policies tab, specify the policy or policies to apply to the resource

Notes

MIBs Used:

• COLUBRIS-DEVICE-MIB
• COLUBRIS-DEVICE-WIRELESS-MIB
• COLUBRIS-USAGE-INFORMATION-MIB

How to install a hp-wireless-controller resource?

1. Use your ServicePilot OnPremise installation or a SaaS account.
2. Add a new hp-wireless-controller resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the hp-wireless-controller package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology HP WIRELESS CONTROLLER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.