Voip Monitoring

cisco 1040 VoIP monitoring

What is Cisco 1040?

The ServicePilot Cisco 1040 package collects all "MOS violation" traps sent by multiple Cisco Aironet 1040 Series Access Points. These traps provide information about the quality of VoIP calls, allowing businesses to monitor and optimize their VoIP systems.

The Cisco Aironet 1040 Series is a range of wireless access points designed to provide reliable, high-performance wireless connectivity. They support a wide range of features, including multiple input, multiple output (MIMO) technology, and enhanced security measures.

Key features of the Cisco Aironet 1040 Series include:

  • High Performance: Provides reliable, high-speed wireless connectivity.
  • MIMO Technology: Uses multiple antennas to transmit and receive data, improving signal strength and increasing data rates.
  • Enhanced Security: Supports a wide range of security features, including WPA2, 802.1X, and AES encryption.

How to monitor Cisco 1040?

ServicePilot makes it easy to monitor the Cisco Aironet 1040 Series Access Points with minimal configuration required on the target device. Simply configure the Cisco 1040 to send MOS Violation SNMP Traps to ServicePilot. Then add a resource from the ServicePilot voip-cisco-1040 package to your monitoring environment.

Using the SNMP Trap search engine and ServicePilot query language in the Search section of ServicePilot, SNMP traps can be viewed and analyzed to answer questions related to the performance of the Cisco 1040 Access Points.

How to install a cisco-1040 resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-1040 resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-1040 package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO 1040 with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring