Server Monitoring

windows users servers monitoring

What are Windows RDP users?

Windows users are individuals who have the ability to log in to Microsoft Windows servers either on the console or via remote RDP sessions. The state of these user sessions can be Active or Disconnected, depending on whether an RDP client is connected to the session.

This state is independent of the idle or locked state of a session and the user's enabled or locked state. Monitoring the status of Windows user sessions can provide valuable insights into server usage and help identify potential security issues.

How to monitor Windows RDP Users?

ServicePilot makes it easy to monitor Windows RDP Users requiring minimal configuration on the target device. A resource of the server-windows-users package then needs to be added via the ServicePilot web interface.

Statistics collected are: Per server monitored - per user, Windows session counts and idle activity is presented. This is also summarized per server.

The output of the console command is then passed back to ServicePilot and presented as indicators that can then have threshold policies applied.

How to install a windows-users resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new windows-users resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the windows-users package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology WINDOWS USERS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

Monitor WINDOWS USERS (1/1)

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring