How to monitor ACTIVE DIRECTORY USERS applications

What are Active Directory Users?

Active Directory Users, are users defined in a Microsoft Active Directory forest. Each user has a number of attributes, like Display Name and Primary Group but also administrative properties that indicate when the user last did a logon or if the user has been locked out due to too many bad password attempts.

Active Directory Users monitoring

This package is designed to run a console command to capture information from Microsoft Active Directory servers to extract users that might require attention. This package may be used to determine:

  • Newly created users that are not expected
  • Users that have not logged on recently where the account might be removed
  • Users that have been disabled
  • Users that are locked out due to exceeding a bad password attempt threshold

The output of the console command is then passed back to ServicePilot and presented as indicators that can then have threshold policies applied.

How to install a active-directory-users resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new active-directory-users resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the active-directory-users package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology ACTIVE DIRECTORY USERS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

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