Application Monitoring

servicepilot agents applications monitoring

What are ServicePilot Agents?

ServicePilot Agents are essential components of the ServicePilot ecosystem that discover and monitor resources as well as collect and normalize data from monitored resources. These agents can be installed on various types of servers.

By collecting and normalizing data, ServicePilot Agents enable comprehensive monitoring and analysis of IT infrastructure and applications. This helps organizations maintain high performance, troubleshoot issues, and plan capacity requirements.

How to monitor ServicePilot Agents?

ServicePilot makes it very easy to monitor its deployed agents. Simply add a single appmon-servicepilot-agents resource via the ServicePilot provisioning page. The resource will then monitor the list of deployed agents and collect statistics regarding availability and the configuration of agents.

In association with ServicePilot monitoring and alert policies, this can be very useful in ensuring a high availability of deployed agents and monitored devices.

The statistics collected regarding deployed ServicePilot Agents includel:

  • Default agent status
  • Number of deployed agents
  • Agents in timeout
  • Agents with no provisioning
  • Agents OK

How to install a servicepilot-agents resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new servicepilot-agents resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the servicepilot-agents package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology SERVICEPILOT AGENTS with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.


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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring