What is Avaya Session Border Controller?
The Avaya Session Border Controller, often referred to as Avaya SBC for Enterprise, is a solution that provides advanced application-layer security for Unified Communications architectures. It includes features such as a firewall, SBC, IDS/IPS, corporate policies, and a UC Proxy, among others.
The Avaya SBC is designed to protect and control voice and video communications over IP networks. It provides secure and reliable connectivity, ensuring the integrity and quality of communications.
How to monitor Avaya SBC for Enterprise?
ServicePilot makes it very easy to monitor Avaya Session Border Controller for Enterprise or SIPERA SBC servers. Simply configure the SNMP interface of the Avaya Session Border Controller. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-avaya-session-border-controller package.
The monitoring statistics gathered in this way include more than 50 indicators for:
- SIP Call statistics
- WebRTC statistics
- one-X Mobile logins
- Transcoding statistics
- License usage
- Alarm count
How to install a avaya-session-border-controller resource?
- Use your ServicePilot OnPremise installation or a SaaS account.
- Add a new avaya-session-border-controller resource via the web interface (
/prmviewsor/prmresources) or via API (/prmpackagespage), the default ServicePilot agent or another agent will be provisioned automatically.
Details of the avaya-session-border-controller package are located in the
/prmpackagespage of the software.
Benefits
ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.
By correlating the technology AVAYA SESSION BORDER CONTROLLER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.
This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.
Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.
