What is Avaya Voice Experience Portal?
Avaya Voice Portal, often called Avaya Aura Experience Portal, is a Web based and speech enabled interactive voice response (IVR) system. The solution allows to create speech and video self service applications. It consists of several distinct software components (Experience Portal Manager (EPM), Media Processing Platform (MPP) software) and can be deployed on one or more servers.
Avaya Aura Experience Portal monitoring
This package is designed to monitor one or more Avaya Aura Experience Portals using SNMP.
This package automatically configures the ServicePilot Agent to monitor Avaya Aura Experience Portals with monitoring statistics for:
- Interfaces
- Response Time
- CPU, Memory, Disk usage
- Calls
- Active Calls...
How to install a avaya-voice-portal resource?
- Use your ServicePilot OnPremise installation or a SaaS account.
- Add a new avaya-voice-portal resource via the web interface (
/prmviewsor/prmresources) or via API (/prmpackagespage), the default ServicePilot agent or another agent will be provisioned automatically.
Details of the avaya-voice-portal package are located in the
/prmpackagespage of the software.
Benefits
ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.
By correlating the technology AVAYA VOICE PORTAL with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.
This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.
Start with a free trial of our SaaS solution. Explore ourplans or contact us to find what works best for you.
