# What are Cisco Voice Peers?
Dial peers identify call source as well as destination endpoints and define the characteristics that are applied to each call leg in a call connection.
This package is designed to monitor Cisco Voice Peers using SNMP.
Cisco Voice Peer monitoring
This package automatically configures the ServicePilot Agent to collect statistics from the Node on which the SNMP service has been installed and configured. The monitoring statistics gathered in this way include:
- Successful Calls
- Failed Calls
- Accepted Calls
- Refused Calls
- Incoming Calls
- Outgoing Calls
