VoIP monitoring
How to monitor ORACLE-SBC?


ServicePilot voip-oracle-sbc




What is Oracle SBC?

The role of an Oracle SBC is to interconnect IP networks with voice, video and multimedia services across large, distributed, heterogeneous enterprise VoIP and Unified Communications platforms. Oracle acquired Acme Packet in 2013 and their Session Border Controller (SBC) products (also called Net-Net family).

It allows you to control and secure media flow signalling in video-over-IP or VoIP networks as well as support all common protocols (SIP, H.323, MGCP/NCS, H.248, RTSP) in order to configure SIP trunks and other advanced VoIP security functionalities.

Oracle SBC monitoring

The ServicePilot Oracle SBC package collects Oracle SBC statistics.

The Oracle SBC package uses SNMP to query Oracle SBCs. The statistics gathered in this way include:

  • System state
  • Route statistics
  • Domain statistics
  • Network interface statistics

The Oracle SBC package will also configure the ServicePilot Agent to collect CDRs using FTP, either as a client or server. These details are used as the basis for call statistics and call quality statistics.

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VoIP monitoring ORACLE-SBC 1