Voip Monitoring

cisco tp gw VoIP monitoring

What is a Cisco TelePresence ISDN Gateway?

The Cisco TelePresence ISDN Gateway is a device that provides integration between IP and ISDN video conferencing networks. It enables high-definition video and content sharing across both types of networks, providing a seamless conferencing experience.

The ISDN Gateway acts as a bridge between the IP and ISDN networks, converting signals between the two different formats. This allows organizations to leverage their existing ISDN infrastructure while taking advantage of the benefits of IP-based video conferencing.

In addition to its bridging capabilities, the Cisco TelePresence ISDN Gateway also provides a range of security features, including firewall traversal, encryption, and authentication, ensuring secure and reliable communication.

How to monitor a Cisco TelePresence ISDN Gateway?

ServicePilot makes it easy to monitor the Cisco TelePresence ISDN Gateway with no configuration required on the target device. Simply add a resource from the ServicePilot voip-cisco-tp-gw package to your monitoring environment and ServicePilot automatically collects Cisco TelePresence ISDN Gateway inventory and performance details using Cisco XML-RPC connections.

The statistics gathered in this way include:

  • Ports
  • Calls
  • Gatekeeper
  • Hardware Health

How to install a cisco-tp-gw resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-tp-gw resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-tp-gw package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO TP GW with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring