VoIP monitoring

ServicePilot voip-cisco-unity-express

What is Cisco Unity Express?

Cisco Unity Express is a Cisco module or advanced integration module aiming to unify voicemail, messaging, fax, and various unified communication features (Surviavable Remote Site Voicemail...) on one Integrated Services Router (ISR) platform.

Cisco Unity Express monitoring

This package is designed to monitor a Cisco Unity Express module using SNMP.

This package automatically configures the ServicePilot Manager to monitor a Cisco Unity Express module in terms of global informations and mailboxes based on an SNMP collection.

The metrics gathered in this way include more than 45 indicators such as:

  • Cisco Unity Express Mailbox
    • Greeting Type
    • Mailbox Is Enable
    • Mailbox Is Busy
    • Mailbox MWI Is Activated...
  • Cisco Unity Express System Information
    • Call Processing Ports
    • Calls In Progress
    • Personal Mailboxes
    • General Delivery Malboxes...