VoIP monitoring
with the POLY-RMX package


ServicePilot voip-poly-rmx


What is Poly RMX?

Poly RealPresence Collaboration Server (RMX) Series is a MCU platform manufactured by Poly. This MCU is the central component of a Poly videoconferencing platform, integrating multiple elements in one solution. It includes a gatekeeper, ISDN functionality, calendar, SIP and H.323 support.

Poly RMX monitoring

The ServicePilot Poly RMX package collects Poly RMX statistics.

This package automatically configures the ServicePilot Agent to collect statistics from Poly RMX on which SNMP Service has been configured.

The statistics gathered in this way allow you to monitor:

  • Server and hardware
  • Calls and Conferences
  • VoIP Signaling

VoIP monitoring and poly-rmx in a few minutes

1Use your OnPremise installation or create a SaaS account.
2Install an Enterprise Agent or use an existing one.
3Define a new resource poly-rmx via the web interface, the target agent will be provisioned automatically.

Other VoIP Avaya, Cisco, Oracle SBC, Genesys integrations

alcatel oxeaudiocodes gatewayavaya aesavaya aura presence servicesavaya communication manageravaya gatewayavaya media serveravaya rtcp media qualityavaya session border controlleravaya session manageravaya session manager call statisticsavaya voice portalcall quality by network viewcall quality by zone or networkcisco 1040cisco call manager publishercisco call manager standalonecisco call manager subscribercisco callmanagerexpress gatewaycisco cmscisco cvpcisco disaster recovery systemcisco ds1cisco gatekeeper zonecisco gatewaycisco mcucisco tmscisco tp gwcisco ubecisco uiccisco unitycisco unity expresscisco uspcisco vcscisco voice gateway statscisco voice peerscisco xcodeftp servergenesysgenesys configuration servermicrosoft lync 2010microsoft lync 2010 qoemicrosoft lync 2013 back end sqlmicrosoft lync 2013 edgemicrosoft lync 2013 front endmicrosoft lync 2013 mediationmicrosoft teams roommiteloracle sbcpoly rpadpoly rprmshoretelsipera session border controllerskype for business databasesskype for business edge roleskype for business front end rolesskype for business mediation roleskype for business qoeskype for business server sp agentsonus sbc 1000sonus sbc 5000sonus vx serieswitness systems contactstore

VoIP Avaya, Cisco, Oracle SBC, Genesys solutions

Avaya

Avaya

Cisco

Cisco

Oracle Acme Packet

Oracle Acme Packet

Skype For Business

Skype For Business

Alcatel

Alcatel

Genesys

Genesys

Contact Center

Contact Center

Other vendors

Other vendors