Voip Monitoring

cisco usp VoIP monitoring

What is a Cisco USP?

The Cisco Ultra Services Platform, often simply called Cisco USP, is a 5G-ready virtual mobility network platform that provides a robust and highly scalable architecture that can quickly deploy mobility services across a distributed network in a virtualized environment. 5G will support countless emerging use cases with a variety of applications that drive significant variability in their performance attributes. From delay-sensitive mobile video applications to infrequent connectivity for simple devices, the diversity of use cases will demand substantially increased throughput, lower latency, ultra-high reliability with substantially higher connection densities.

How to monitor a Cisco USP?

ServicePilot makes it very easy to monitor a Cisco USP. Simply configure the SNMP interface of the Cisco USP. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-cisco-usp package.

The statistics gathered in this way include data for each USP group and general call statistics such as:

  • Cisco USP Call Statistics
    • Total calls
    • Failed calls
    • Dropped calls
  • Cisco USP Group Element
    • Status
    • Failed calls
    • Total calls
  • Cisco USP Group Status
    • Group staus
    • Ping status

How to install a cisco-usp resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-usp resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-usp package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO USP with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring