Voip Monitoring

skype server sp agent VoIP monitoring

What is Skype for Business Windows Server?

Skype for Business VoIP and Unified Communications services require the Microsoft Windows Server operating system and a number of prerequisites before it can be installed.

Skype for Business Windows Server monitoring

This package is designed to monitor UC and VoIP Microsoft Windows Servers using the ServicePilot Windows System Agent.

This package automatically configures the ServicePilot Agent to collect statistics from the Microsoft Windows Server on which the ServicePilot Windows System Agent has been deployed.

The monitoring statistics gathered in this way include:

  • System: CPU and Memory utilization, global network and disk IOs
  • Storage: detailed volume and underlying disk utilization
  • Network: detailed interface status and utilization
  • Applicative: running processes and services and related resource consumption

The Microsoft Skype for Business Server SP Agent package supports: Windows Server 2003 (R1/R2), Windows Server 2008 (R1/R2), Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Vista, Windows 7, Windows 8, Windows 10.

How to install a skype-for-business-server-sp-agent resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new skype-for-business-server-sp-agent resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the skype-for-business-server-sp-agent package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology SKYPE SERVER SP AGENT with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring