Voip Monitoring

avaya aura presence services VoIP monitoring

What is Avaya Aura Presence Services?

Avaya Aura presence services is the UC presence feature of the Avaya Aura Platform, enabling users to more effectively reach the people they need with presence status information across different sources and business environments.

It allows users to see the availability and status of their colleagues, improving communication and collaboration within the organization.

How to monitor Avaya Aura Presence Services?

This package is designed to collect the Avaya Aura Presence Services XCP Component Status in order to monitor the Avaya presence component operational status.

How to install a avaya-aura-presence-services resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new avaya-aura-presence-services resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the avaya-aura-presence-services package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology AVAYA AURA PRESENCE SERVICES with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

Other VoIP Avaya, Cisco, Oracle SBC, Genesys integrations

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VoIP Avaya, Cisco, Oracle SBC, Genesys solutions

Genesys

Genesys

Avaya

Avaya

Cisco

Cisco

Oracle Acme Packet

Oracle Acme Packet

Skype For Business

Skype For Business

Alcatel

Alcatel

Contact Center

Contact Center

Other vendors

Other vendors

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring