VoIP monitoring

ServicePilot voip-skype-for-business-edge-role

What is Skype For Business Edge Role ?

Typical Skype for Business VoIP environments often include a Skype For Business Edge Role.

It is necessary if you need external users who are not logged into your organizations internal network to be able to interact with internal users. This role would be vital if you want the services provided by Skype for Business Server to be used by people who are outside your internal network.

This role is vital for communicating with:

  • Remote Users
  • Federated Users
  • Mobile Users
  • Anonymous users

Users will be able to enjoy the services that are hosted by your Skype for Business Server deployment such as IM, presence, audio/video conferencing or web conferencing.

Skype For Business Edge Role monitoring

The ServicePilot Skype For Business Edge Role package collects Edge Role server or pool statistics.

This package automatically configures the ServicePilot Agent to collect statistics from Skype For Business Edge Role using WMI. The statistics gathered in this way include:

  • Active Relay Sessions
  • Authenticated
  • DataProxy Server Connections...