VoIP monitoring

ServicePilot voip-witness-systems-contactstore

What is a Witness Systems ContactStore Trap?

An SNMP Trap sent by a Witness Systems ContactStore; a call recording platform.

Witness Systems ContactStore monitoring

The ServicePilot Witness Systems ContactStore package counts and presents SNMP Traps received from Witness ContactStores.

When Witness ContactStore SNMP Traps are received by the ServicePilot Agent and forwared to the ServicePilot Manager, they can be categorized and counted. Each time an SNMP Trap is received it will count the severity of the trap and log the trap so that it may be found in dashboards.