Voip Monitoring

cisco ube VoIP monitoring

What is a Cisco Unified Border Element (CUBE) ?

The Cisco Unified Border Element, also called CUBE or Cisco UBE, allows secure voice and video connectivity from the enterprise IP network to service provider SIP trunks.

CUBE can be deployed virtually on Cisco UCS servers or integrated into a Cisco router and it performs the four critical functions of a session border controller (SBC): session control, security, interworking, and demarcation.

How to monitor Cisco Unified Border Elements?

ServicePilot makes it very easy to monitor a Cisco Unified Border Element. Simply configure the SNMP interface of the Cisco Unified Border Element. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-cisco-ube package.

The monitoring statistics gathered in this way include:

  • Traffic and gateway load
  • CPU, Memory and Buffer creation failure
  • Interfaces (will be automatically discovered)

How to install a cisco-ube resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new cisco-ube resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the cisco-ube package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology CISCO UBE with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring