Voip Monitoring

avaya media server VoIP monitoring

What is an Avaya Media Server?

The Avaya Aura® Media Server is a scalable software solution that can be deployed on Linux or Windows operating systems. It provides advanced multimedia processing features for a broad range of products and applications, enabling high-quality audio and video communications.

How to monitor an Avaya Media Server?

ServicePilot makes it very easy to monitor an Avaya Media Server. Simply configure the SNMP interface of the Avaya Media Server. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-avaya-media-server package.

The monitoring statistics gathered in this way include:

  • System: CPU and Memory utilization
  • Storage: logical disk utilization (Optional)
  • Network: interface status and utilization (Optional)

The package Avaya Media Server (SNMP) supports all the distributions allowing access to RFC1213-MIB and HOST-RESOURCES-MIB.

How to install a avaya-media-server resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new avaya-media-server resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the avaya-media-server package are located in the /prmpackages page of the software.


ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology AVAYA MEDIA SERVER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring