VoIP monitoring
with the MICROSOFT-LYNC-2013-MEDIATION package

ServicePilot voip-microsoft-lync-2013-mediation

What is Microsoft Lync 2013 Mediation Role ?

In Microsoft Lync 2013 VoIP environments, the Mediation Server role supports the Enterprise Voice workload, dial-in conferencing, and advanced Enterprise Voice applications (Response Group application, Call Park application, call admission control (CAC)...). The Mediation Server is built-in with the Front End Server, so an individual Mediation Server is not necessary.

You will need a stand-alone Mediation Role server if you configure and connect your Enterprise Voice infrastructure to your SIP trunk provider and SBC infrastructure.

The trunk is the logical connection between the gateway and the Microsoft Lync 2013 Server Mediation role server.

Microsoft Lync 2013 Mediation Role monitoring

The ServicePilot Microsoft Lync 2013 Mediation Role package collects Mediation Role pool statistics.

This package automatically configures the ServicePilot Agent to collect statistics from Microsoft Lync 2013 Mediation Role using WMI. The statistics gathered in this way provide detailed metrics for:

  • Mediation Activity Counters
  • Mediation Health Counters