Voip Monitoring

poly rpad VoIP monitoring

What is a Poly RPAD?

Poly RealPresence Access Director (RPAD) Series is a secure routing platform manufactured by Poly. It provides users and remote workers access to Poly video and collaboration services from within and beyond a firewall. This ensures secure and reliable communication for businesses with remote teams or those that require secure access to their collaboration tools from various locations.

The RPAD is designed to be scalable and flexible, allowing businesses to adjust their communication infrastructure as their needs change. It supports a wide range of protocols and codecs, ensuring compatibility with various devices and networks.

Key features of the Poly RPAD include:

  • Secure Access: The RPAD provides secure access to Poly video and collaboration services, ensuring that remote workers can communicate effectively and securely.
  • Scalability: The RPAD is designed to be scalable, allowing businesses to adjust their communication infrastructure as their needs change.
  • Compatibility: The RPAD supports a wide range of protocols and codecs, ensuring compatibility with various devices and networks.

How to monitor a Poly RPAD?

ServicePilot makes it very easy to monitor a Poly RPAD. Simply configure the SNMP interface of the Poly RPAD. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-poly-rpad package.

The statistics gathered in this way allow you to analyze:

  • Server
  • Calls
  • VoIP Signaling

How to install a poly-rpad resource?

  1. Use your ServicePilot OnPremise installation or a SaaS account.
  2. Add a new poly-rpad resource via the web interface (/prmviews or /prmresources) or via API (/prmpackages page), the default ServicePilot agent or another agent will be provisioned automatically.

Details of the poly-rpad package are located in the /prmpackages page of the software.

Benefits

ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.

By correlating the technology POLY RPAD with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.

This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.

Start with a free trial of our SaaS solution. Explore our plans or contact us to find what works best for you.

Monitor POLY RPAD (1/1)

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SaaS Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • No on-premise software setup, servicing and configuration complexity
  • Instant setup, complete and pre-configured to ensure robust monitoring

OnPremise Plateform

Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
  • Contracts and commitments over time ( > 1 year)
  • Performance, Data Storage and Infrastructure Management
  • 2 additional solutions: VoIP and Mainframe monitoring