Skype for Business monitoring

Skype for Business Monitoring

From call to Skype role performances

Analysis of usage and quality of service provided to users

Make sure that all applications in the collaboration environment meet the business needs. Poor quality VoIP and video can quickly discourage employees from joining a new unified communication solution. Analyze users' behavior with their collaboration solution.

    Analysis of usage and quality of service provided to users

    Collection and monitoring of all Microsoft KPIs for Skype

    Collect Skype role data and monitor their performance levels using KPI recommended by Microsoft to optimize productivity and improve proactivity.

      Collection and monitoring of all Microsoft KPIs for Skype

      Dashboards and decision-making support interfaces

      Measured performance and service level statistics can be accessed from either web dashboards or customizable PDF reports, allowing you to maintain the unified communications infrastructure in optimal conditions.

        Dashboards and decision-making support interfaces
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        ServicePilot gives us the ability to analyze the usage of all our equipment. We made substantial savings and the ROI on the tool was clear for all to see.

        Skype for Business infrastructure Analysis with ServicePilot

        MOS

        Volume and quality CDR collection (duration, MOS, jitter, latency…) for each conversation and conference.

        Roles

        Microsoft Skype for Business (Front-End, Back-End, Edge, Mediation, SQL, …)

        KPI

        Performance analysis through the key indicators KPI recommended by Microsoft

        Trunks

        Real time monitoring of the SIP trunk load and capacity planning.

        VoIP & UC integration


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        Other VoIP & UC solutions


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        Alcatel VoIP Monitoring

        Genesys Contact Center Monitoring

        Contact Center Monitoring

        Monitoring Other UC Providers

        Learn more

        Free installation in
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        SaaS Plateform

        Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
        • No on-premise software setup, servicing and configuration complexity
        • Instant setup, complete and pre-configured to ensure robust monitoring

        OnPremise Plateform

        Flexible deployment according to your needs (SaaS, hybrid, on-premise) to speed up supervision implementation.
        • Contracts and commitments over time ( > 1 year)
        • Performance, Data Storage and Infrastructure Management
        • 2 additional solutions: VoIP and Mainframe monitoring