What is an Avaya Session Manager?
The Avaya Aura Session Manager is a key component of Avaya's SIP (Session Initiated Protocol) architecture. It provides SIP routing, manages SIP client user profiles, and sequences applications.
The Session Manager is designed to simplify the integration of Avaya and third-party UC solutions, reduce complexity, and improve the scalability and reliability of communications networks.
How to monitor an Avaya Session Manager?
ServicePilot makes it very easy to monitor an Avaya Session Manager. Simply configure the SNMP interface of the Avaya Session Manager. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-avaya-session-manager package.
The monitoring statistics gathered in this way include:
- CPU, Disk, Memory and Process utilization
- Network interface statistics
The Avaya Session Manager package can also configure the ServicePilot Agent to collect CDRs using SFTP. These details provide Call statistics.
How to install a avaya-session-manager resource?
- Use your ServicePilot OnPremise installation or a SaaS account.
- Add a new avaya-session-manager resource via the web interface (
/prmviewsor/prmresources) or via API (/prmpackagespage), the default ServicePilot agent or another agent will be provisioned automatically.
Details of the avaya-session-manager package are located in the
/prmpackagespage of the software.
Benefits
ServicePilot enables you to deliver IT services faster and more securely with automated discovery and advanced monitoring features.
By correlating the technology AVAYA SESSION MANAGER with APM and infrastructure monitoring, ServicePilot is able to provide a more comprehensive view of an organization's IT environment.
This allows IT teams to quickly identify and diagnose issues that may be impacting application performance, and take corrective action before end-users are affected.
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